Normally, this isn’t the kind of software update that we’d dedicate an entire post to, but with millions of people attempting to work from home for the first time, fixing this kind of problem is of outsized importance. The ability to connect to remote resources using VPNs or proxy servers has become much more important for a lot of homebound folks trying to access remote corporate resources.
Microsoft has published the following update:
An out-of-band optional update is now available on the Microsoft Update Catalog to address a known issue whereby devices using a proxy, especially those using a virtual private network (VPN), might show limited or no internet connection status.
We recommend you only install this optional update if you are affected by this issue.
The company’s landing page includes links for patching each specific version of Windows 10, so as long as you’re on a relatively recent version of the OS you should be able to update without a problem.
This problem has the potential to strike any machine that’s installed the February 27 cumulative update (KB4535996) or any of the three subsequent cumulative updates released by Microsoft, which is to say, it impacts a pretty broad swath of machines (assuming that you keep your OS updated).
If you’ve been having problems accessing Microsoft services or applications, including Office 365, Teams, Office, Outlook, IE11, or Edge, this bug is likely why. Also, please don’t use Microsoft Internet Explorer. We may be grappling with a global pandemic but there’s no reason to give up all hope.
In other news, Microsoft has announced a 775 percent increase in the use of Microsoft Teams since the pandemic began in Italy, where severe lockdown measures have forced citizens into hiding for a prolonged period of time. Some of the only bright spots on the entire market, to whatever dubious extent the world economy could be said to have bright spots at the moment, are the companies providing various remote communication and telework software solutions.
In any event, this is a small news story but an important one if you’ve been grappling with trying to get Windows to play nice with a corporate VPN or proxy server. Hopefully, you can move on to more important tasks, like wondering how your next-door neighbors managed to acquire an incredibly loud dental drill cleverly disguised as a small child.
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